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Booking Info for Accessible Shows

Auckland Arts Festival are committed to providing a programme of events that are accessible to our Deaf, hearing impaired, blind and low vision patrons. 

At the 2017 Festival patrons enjoyed some first class theatre shows, such as Shortland Street The Musical, HORROR, The Encounter and The Biggest.

We are now currently working hard towards an accessible programme for 2018 Festival. Please check back in with us in January 2018 to find out what exciting shows we have in store for you!

Please find below some information you may find useful: 


Find accessible parking and public transport options in Auckland on our Festival map here.


There are hearing loops available at the following theatres:

ASB Theatre, The Civic, Auckland Town Hall (The Great Hall and The Concert Chamber). Herald Theatre, Q Theatre, ASB Waterfront Theatre

We suggest patrons wishing to use the hearing loop contact Ticketmaster on 09 970 9700 for advice on the best seats with coverage. To use the hearing loop, switch your hearing aids to ‘tele.’


These shows are aimed at people who are deaf or hearing impaired. Trained interpreters, usually situated to the side of the stage, interpret the script during the performance using New Zealand Sign Language.


Written introductory notes that give a description of the sound aspect of the show will be made available online.



Audio Description captures the visual elements of a theatre piece that a blind or vision impaired person might otherwise miss and describes them in clear and vivid language.

Trained audio describers provide a live, objective and succinct description of the action and visual elements of the play, which is heard by patrons through an earpiece attached to a pocket-sized ratio.  Introductory notes (where available) are read prior to the performance which includes a description of set, props, costumes and characters.


Written introductory notes are notes provided prior to the show in accessible formats (electronic structured word document, large print) that give a description of the visual aspects of the show.  These may be appropriate for shows that are largely dialogue driven where audio description is not required but some additional information would help blind and vision impaired audience members to visualize the set, lighting and costumes and aid understanding of the story.  


Before or after the audio described performance, patrons can walk through the set, touch set pieces, feel the costumes and handle key props. Tour group sizes are strictly limited and must be booked in advance. 


What is Audio Description? 

Deaf Aotearoa New Zealand

National Foundation for the Deaf
Blind Citizens NZ

Blind Foundation

Arts Access Aotearoa